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APPLE PURCHASE RECEIPT EMAIL STOREREPORTORDER HOW TO
APPLE PURCHASE RECEIPT EMAIL STOREREPORTORDER FOR MAC
APPLE PURCHASE RECEIPT EMAIL STOREREPORTORDER TV

They complained they couldn't get a refund because the app didn't work like they expected, so they gave the app 1 star.Īs an app developer, I can't refund you if you complain, and leaving a 1-star review isn't friendly. It wasn't the right fit for them, due to limitations in version 1.0.23 (Super Easy Timer doesn't support multiple timers). Recently I had a customer leave a negative review on my Super Easy Timer Mac App. If all else fails, dispute the charges with your credit card company.Don't wait-make the request within the first 90 days.Treat the customer service representative (and developer) with respect-they want to help you.5 Tips for Successful Mac App Store Refunds Let me know down below what you tried to get refunded and what happened. Store has already made an exception to the Terms of Sale for you, I cannot Refund for an accidental purchase on March 26, 2009. This purchase was unintentional, your account history shows a previous I've carefully considered your request for a refund. If Apple thinks you are trying to game the system, they will not refund the purchase. Make sure that you are genuine and respectful with your request. Your requests might be rejected if they are too frequent, or your story doesn't add up. Warning: Your Refund Request May Be Rejected Scroll down to your Purchase History, and click on 'Show All'įind the app you want to be refunded and click on the 'More' button on the right sideĬlick on the 'Report a Problem' to request your refundįollow the steps above to get a refund (plus, read the tips below for best results)

Open iTunes and click on your iTunes Account settings If you deleted your receipt email, or if you did not get a receipt email from Apple, there are a few more steps you will need to do.įollow the steps below to find your Purchase History:

APPLE PURCHASE RECEIPT EMAIL STOREREPORTORDER HOW TO

Wait 2-7 days for a response and refund (see the tips below on how to get a positive result) Type a reason and explain why you believe you should get a refund Log in to your Apple ID account to see your last 90 days of App Store purchasesĬhoose 'Meant to purchase a different item' or 'Didn't mean to purchase this item' Open the iTunes Receipt Email: 'Your receipt from Apple.'Ĭlick the link to 'Report a Problem' for the app that you want to be refunded in the receipt email

APPLE PURCHASE RECEIPT EMAIL STOREREPORTORDER TV

Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too).įollow the step-by-step guide to request your refund for any Mac App Store purchase: The easiest way to request a refund is using the 'Your receipt from Apple' email. 5 Tips for Successful Mac App Store Refunds.Warning: Your Refund Request May Rejected.

APPLE PURCHASE RECEIPT EMAIL STOREREPORTORDER FOR MAC

Note: You can only request refunds for Mac (or iOS) apps you purchased in the last 90 days. You need to have a valid reason for the request-it's not a way to get free apps or trials-but if you accidentally buy an app, buy the wrong app, or don't get the app (wrong macOS version), you can get your money back. If you have a problem with a Mac app you purchased from the Mac App Store, you can request a refund directly from Apple. How to get a refund for Mac App Store purchases and in-app purchases isn't clear, but it is possible within 2-7 days!

Apple purchase receipt email storereportorder